Installing Citrix Receiver


You need to access resources via Citrix XenApp, but you don’t have Citrix Receiver installed.


Install Citrix Receiver.

If Citrix Web Interface is configured with Client Detection enabled:

and the C:\inetpub\wwwroot\Citrix\XenApp\conf\WebInterface.conf file has the correct spelling for the client filenames:


NOTE: the [install source]\Citrix Receiver and Plug-ins\Windows and [install source]\Citrix Receiver and Plug-ins\Mac folders need to be copied from the install ISO to C:\Program Files (x86)\Citrix\Web Interface\5.4.0\Clients

you will be prompted to install Citrix Receiver:

Tick the I agree box, then click INSTALL.

A message should appear, prompting you to Run or Save the Citrix Receiver file. Select Run:

Once downloaded, the installation should start automatically:

Click OK once the installation is complete:

The logon page will now be displayed in your browser, so enter your credentials and click Log On:

You will now be able to access your applications etc.

What if Client Detection fails?

If Client Detection fails, the INSTALL button should take you to the Citrix downloads area, where you can manually download Citrix Receiver.

Alternatively, this direct link should auto-detect what platform you are using, and offer the correct version of Citrix Receiver: