Service Accent Error – Please wait a few minutes as another workstation is updating your database

Scenario

You’ve just tried to login to Service Accent, only to be greeted with this message:

Please wait a few minutes as another workstation is updating your database

This is what a helpful Support Guru called Chris (from Vantage Computing) did to fix it.

Solution

  1. Make a copy of the shortcut for Service Accent on your desktop.
  2. Right-click the shortcut and select Properties.
  3. Add /force to the command in the Target field, making sure to add a space after the last quote character:
  4. Click OK, then run the shortcut.

What this does is “force” your way into Service Accent; clearing any database locks in the process.

With this in mind, it’s important you delete the modified shortcut, as you could corrupt the DB if someone is updating the program, or other records.

Chris ended the support call saying:

So remember, I am your father Luke…use the force!

Legend!